Housekeeping in consumer-facing businesses plays a pivotal role in shaping customer experiences. It affects how customers perceive the brand through the senses – sights, sounds, smells, touch. Given the importance of these factors, it is clear that good housekeeping staff can help organisations attract and retain customers.

Cornerstone’s Housekeeping program equips staff with the skills to perform housekeeping tasks optimally and create positive customer impressions.

The Cornerstone Housekeeping program covers:

  • An Introduction to Housekeeping
  • Bed Making
  • Bathroom Cleaning Procedures
  • An introduction to Housekeeping Equipment
  • An introduction to Housekeeping Equipment Chemical
  • Basic Safety Principles